Australian Citizenship Preparation APPSupport
Need help with Australian Citizenship Preparation APP? We're a small team and we read every support request — here's how to get the fastest answer.
Email us
For most questions the fastest path is email — write to support@automatons.com.au and we'll get back to you within two business days. Including a screenshot, your device model, and OS version helps us reproduce issues quickly.
Common questions
This space is a great place for quick answers to the questions we hear most often. Replace this section in Contentful as patterns emerge.
How do I cancel a subscription?
How do I export my data?
I found a bug — what should I include in the report?
Will my purchase work across iOS and Android?
Response times
We respond to most messages within two business days. Bug reports tagged with reproducible steps move to the front of the queue. Account-recovery or billing questions are handled the same day where possible.